{"id":14,"date":"2024-04-28T00:41:49","date_gmt":"2024-04-28T00:41:49","guid":{"rendered":"https:\/\/sweetleafdispensary.com\/?page_id=14"},"modified":"2024-04-28T00:42:14","modified_gmt":"2024-04-28T00:42:14","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/sweetleafdispensary.com\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"
\"\"<\/figure><\/figure>

<\/h2>

If you\u2019re not happy, we\u2019re not happy. We are committed to ensuring that you are satisfied with the products you received.<\/strong><\/p>

PAYMENT REFUND.<\/h3>
  • Payment refunds will take a specific number of days to be processed after order is cancelled and it is as follows below.<\/li>\n\n
  • Zelle payments takes 10 Working days.<\/li>\n\n
  • Apple payment takes 10 Working days.<\/li>\n\n
  • Cash App Payment Takes 10 Working Days.<\/li>\n\n
  • Venmo takes 15 Business days.<\/li>\n\n
  • If our 30 days window has elapsed but you would still like to return your defective item, we totally understand! However, we will need you to reach out to the manufacturer to get a return authorization. Once we receive a return authorization, we will gladly exchange your product(s) with your next order.<\/li><\/ul>

    DEFECTIVE PRODUCTS:<\/strong><\/h2>

    If you received a defective product, fill out our product exchange form or let us know within 24 hours of purchase and we will come right back out to exchange it at zero cost to you.

    If we are notified of a defective product within 24 hours and no later than 30 days after purchase, we\u2019re still happy to exchange it, but ask that you place a new order.

    All defective products must be replaced with same brand\/type of product.
    <\/p>

    FREE, PROMOTIONAL AND GIVEAWAY PRODUCTS:<\/strong><\/h2>
    • We are unable to exchange or refund any free, promotional or giveaway products, whether defective or non-defective.<\/li>\n\n
    • Must meet order minimum after any credits and discounts are applied.
      \u00a0All returns are subject to review by HERB.
      Get & Give items do not qualify for exchange or return (even if defective).<\/li><\/ul>

      NON-DEFECTIVE PRODUCTS:<\/h2>
      • If you ordered the wrong thing or have decided you don\u2019t want a product you ordered, no problem! Fill out our\u00a0product exchange form\u200b or let us know within\u00a024 hours of purchase and we will gladly exchange it upon your next order with us.<\/li>\n\n
      • Product must be in new condition, no broken seals.<\/li><\/ul>","protected":false},"excerpt":{"rendered":"

        If you\u2019re not happy, we\u2019re not happy. We are committed to ensuring that you are satisfied with the products you received. PAYMENT REFUND. DEFECTIVE PRODUCTS: If you received a defective product, fill out our product exchange form or let us know within 24 hours of purchase and we will come right back out to exchange […]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sweetleafdispensary.com\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sweetleafdispensary.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sweetleafdispensary.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sweetleafdispensary.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sweetleafdispensary.com\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":0,"href":"https:\/\/sweetleafdispensary.com\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"wp:attachment":[{"href":"https:\/\/sweetleafdispensary.com\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}